Setup Support Menu

TotalAV Setup

Adding a Device

When it comes to adding a device to your account, all you need to do is install TotalAV onto the device and login! Please follow the installation guide to see how to do this.

If you wish to add more devices, but do not have enough licenses, follow our Adding Licenses guide below.

Adding Licenses

Navigate to Buy Licenses

Once the product is installed, go to the top right of the Online Portal and click on your account email to bring up the window below.

Then Click on Buy Licenses to get started in adding more devices to your account.

Purchase Licenses

By clicking Buy Licenses it will take you to below:

From here, add however many licenses you need for the extra devices and click + Purchase Licenses.

This will be a direct purchase, so make sure to purchase the correct amount of licenses for your devices.

Successful Purchase

A confirmation window will appear, along with a confirmation email of your newly purchased licenses!

From here, click on Manage Devices and see the Online Portal to take a look at your managed devices.

For guidance on how to manage your device(s), see our Manage Devices guide.

We highly recommend adding all the devices you’d want anti-virus protection for, as your device could be exposed to harmful malware or viruses in the future.

Adding Licenses

Navigate to Buy Licenses

Once the product is installed, tap on the three lines in the top right corner of the Online Portal screen.

Buy Licenses Menu

Tap on Buy Licenses.

Purchase Licenses

From here, add however many licenses you need for the extra devices and tap Purchase Licenses.

This will be a direct purchase, so make sure to purchase the correct amount of licenses for the devices you would like to protect.

Successful Purchase

A confirmation window will appear, along with a confirmation email of your newly purchased licenses!

Manage Devices

From here, click on Manage Devices and see the Online Portal to take a look at your managed devices.

For guidance on how to manage your device(s), see our Manage Devices guide.

We highly recommend adding all the devices you’d want anti-virus protection for, as your device could be exposed to harmful malware or viruses in the future.

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