Setup Support Menu

TotalAV Setup

Managing a Device

Here you will be able to see how to manage your devices across our product dashboard. If you wish to revoke a license from a device that is no longer in use, please follow the steps below.

If you'd like to buy more licenses, see our store page here.

Revoking a License

Remove

Click on the three dots under the actions tab and select the remove button.

Confirm

Click on the remove button to confirm this is the device that you’d like to remove a license from.

Successful Removal

The pop-up will appear at the bottom of the dashboard saying Device Removed Successfully.

Device Removed

In the image below, the device you have removed the licensing from will become unlicensed and will no longer have premium access to your TotalAV application.

The action of removing licensing from a device will remove it from your subscription. Should you wish to re-add that device back onto your subscription, simply reinstall and log back into the TotalAV application.

The process outlined above applies to Total Adblock, Total WebShield, and Total VPN as well.

Revoking a License

Remove

Tap on the three dots under the actions tab and select the remove button.

Confirm

Tap on the remove button to confirm this is the device that you’d like to remove a license from.

Successful Removal

A pop-up will appear at the bottom of the dashboard saying “Device removed successfully”.

Device Removed

The device you have removed the licensing from, will become unlicensed and will no longer have premium access to your TotalAV application.

The action of removing licensing from a device will vary depending on the specific device. It may either become unlicensed, requiring manual removal, or it will remove both the license and the device from Manage Installs automatically.

The process outlined above applies to Total Adblock, Total WebShield, and Total VPN as well.

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